Using a Computer to Record Telephone Conversations
Recording telephone conversations used to require expensive hardware and dedicated recording equipment. On the low end, one could use a simple wire to connect a phone handset with a tape recorder. An office with multiple phone lines would need expensive solutions that integrate a PBX with call recording. PBXpress is a great example of this approach, providing effective simultaneous recording of analog and digital (VoIP) telephone conversations over multiple lines.
But what if you only need to tap certain conversations once in a while?
Purchasing expensive hardware is not nearly cost-effective in this case. Using a tape recorder is always an option, but it does not give you the convenience of digital, its user-friendly instant navigation and transparent search.
Computer to handle
Using a computer to handle the recording is perfect for the purpose. Surprisingly, you might already have the necessary equipment to start recording phone conversations immediately. A simple voice modem is the only hardware you need. It is fully capable and sufficient to record your phone conversations. Have a close look at your modem. If it is marked "Voice" or "Data/Fax/Voice", you can use this modem for tapping. If, however, it is labeled as "Data/Fax" or "Fax Modem", then most probably your modem does not support the necessary voice features, and therefore it won't be able to record.
Having a voice modem alone is not enough to record calls. You need call recording software to complement your modem. The software would control your modem, record and store conversations on your hard disk. In the past, modem manufacturers used to bundle such software with their modems, but this is not the case today. Currently, you are on your own if you need software that can record your calls.
But what if you only need to tap certain conversations once in a while?
Purchasing expensive hardware is not nearly cost-effective in this case. Using a tape recorder is always an option, but it does not give you the convenience of digital, its user-friendly instant navigation and transparent search.
Computer to handle
Using a computer to handle the recording is perfect for the purpose. Surprisingly, you might already have the necessary equipment to start recording phone conversations immediately. A simple voice modem is the only hardware you need. It is fully capable and sufficient to record your phone conversations. Have a close look at your modem. If it is marked "Voice" or "Data/Fax/Voice", you can use this modem for tapping. If, however, it is labeled as "Data/Fax" or "Fax Modem", then most probably your modem does not support the necessary voice features, and therefore it won't be able to record.
Having a voice modem alone is not enough to record calls. You need call recording software to complement your modem. The software would control your modem, record and store conversations on your hard disk. In the past, modem manufacturers used to bundle such software with their modems, but this is not the case today. Currently, you are on your own if you need software that can record your calls.
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